Re: Video Surgeon 2 Issue

[Dr. Ron]

I've had Video Surgeon 2 since 2014. The You Tube Sniffer always worked fine until recently. I now get ExitCode; #1 and Error ID:#7. Can't find anything on internet.
I did hear somewhere that VS 3 didn't have the You Tube Sniffer (copyright issues?) which I have used a great deal. Do you know if it has been disabled or if I am just doing something wrong? Appreciative of any advice and help. Thanks.

 

[dvs]

I've had Video Surgeon 2 since 2014. The You Tube Sniffer always worked fine until recently. I now get ExitCode; #1 and Error ID:#7. Can't find anything on internet.
I did hear somewhere that VS 3 didn't have the You Tube Sniffer (copyright issues?) which I have used a great deal. Do you know if it has been disabled or if I am just doing something wrong? Appreciative of any advice and help. Thanks.

Ron, have you checked out the FAQ on videosurgeon.net (all the way at the bottom, Q #5)? They have separated the downloader and offer it for sale as a stand-alone. Don't know if the problems you're having have anything to do with the issues described there, however it may be that Google is finally taking steps to break it.

There is a web service that Video Surgeon offers for free (https://downloadsurgeon.com/online/) that may still be working.

 

[Dr. Ron]

Thank you Doug. I'll check it out. Much appreciated!

 

[ervjohns]

Im on a MAC but they did the same thing and separated the sniffer from the main product in V3, Mine came with a free trial with limited functionality.

 

[Dr. Ron]

Hey Erv, I appreciate your comment....helpful

 

[Al Holloway]

When I used V2 I found the sniffer would periodically fail when youtube changed their software to try defeat the downloaders. Video surgeon would normally produce a fix and all would work again. I guess this may have happened and as they no longer support V2 it wont get a patch. I found it getting flaky years ago which was one of the reasons I didn't mind upgrading. The free firefox you tube download extension works well for me instead anyway.

 

[matonanjin]

Dr. Ron, I don't know what is going on. But considering my experience I'm lead to believe it is something with your system rather than with VS overall. I used VS2 to download a couple YT videos yesterday. No problem.

Interestingly, maybe, I used VS to download these because my normal route for downloading failed. I normally use ClipGrab but for some reason it didn't feel like cooperating. I use it so much more frequently that I had largely forgotten about the "Sniffer". Then when i did remember it I got my stuff.

This is, of course, absolutely no help to you. Maybe, @dvs ' suggestion will help. As @Al Holloway said, V2 is no longer supported but when one loads the YT Sniffer it does still check to see if it is the most current version.

 

[Dr. Ron]

Thank you Al and Matonanjin. Good information. For now, I am assuming that my system is the problem and I am contacting VS Support. In any event, finding that there are alternatives to the YT Sniffer is encouraging.

 

[ervjohns]

Their support was very helpful, my trial version started to time out after a minor system upgrade. They must have sent me 3 or 4 versions to try, but finally the next Mac/OS upgrade fixed the problem, by then I had a fully functional version of the Download Manager

 

[matonanjin]

@ervjohns support for the Download Manager (what it sounds like) or Video Surgeon? I'm glad you had a positive experience. I haven't. They have a great product, the best video slow down product available, IMHO. My dealings with Mr. Todd, the developer/owner, have not matched my experience using the product. Did I say that correctly?

 

[ervjohns]

I was referring to the now unbundled download tool, I think it is now called Download Manager (includes uTube sniffer and 3 other tools) but I am not right in front of it right now. Other than the 8 month delay for Mac versions of the product I have no complaints

 

[D. R. Miller]

I've had Video Surgeon 2 since 2014. The You Tube Sniffer always worked fine until recently. I now get ExitCode; #1 and Error ID:#7. Can't find anything on internet.
I did hear somewhere that VS 3 didn't have the You Tube Sniffer (copyright issues?) which I have used a great deal. Do you know if it has been disabled or if I am just doing something wrong? Appreciative of any advice and help. Thanks.

If you use a Mac and upgraded your OS on a regular basis then something in one of the MacOS upgrades broke it. I have it also and really find it not as useful without that function. I love Mac's but I hate how they abandon users apps and hardware drivers in their constant upgrades and unwillingness to provide backward compatibility. Literally made my 11R less functional and more tedious to use.

 

[Dr. Ron]

Yes Dennis, it is the primary reason I use Video Surgeon. I sent a request to support; but, nothing yet. I just downloaded ClipGrab that Matonanjin recommended. It downloaded my selected video. Then I imported into VS2 without a problem So, that might fill the void. I'll see how it goes but so far so good!