It is a Logitech 930e, made and distributed by Logitech. I confirmed that I have the latest firmware, etc.
Well, believe it or not, I just received a response to my ticket sent to Logitech Support:
Thank you for your inquiry! The reason you have your issue is because our C930e webcam is not a supported webcam for our Logitech Capture program. The supported webcams for Logitech Capture are listed on our support page here (at the bottom under Specs & Details).
So the next thing I tried was to download CyberLink YouCam 9. What fun not!
Would you believe that the subject is reversed? It has me playing guitar as if I am left handed!
The Audio is horrible! Well, says I, it could be the software causing the audio to sound so terrible. So I went back to Windows 10 Camera Application, and got it to work. Now I am playing guitar as if I was right handed (which is correct for me), and the audio is still terrible. So my next step will be to find my Mixer, hook it up, and recording using a good microphone.
Technology is such great fun! I think they want you to buy one of each and go crazy trying to learn how to use it.
I will give a report on how the audio quality goes. By the way, the video quality of the Windows 10 App (comes with the operating system) is far superior to the CyberLink YouCam 9. Neither application is intuitive.
Tom